How I made this: Dr Pankaj Arora, founder - Walk In Specialist Emergency Clinic

A Macquarie Park innovator thinks he has cracked the conundrum of extended waiting times in hospital emergency rooms - and now he plans to expand his concept across Australia.

Dr Pankaj Arora has spent 28 years as an emergency physician. The four different continents he has worked in all share one striking similarity: emergency room patients have to wait, and wait.

This universal issue led Dr Arora and his business partners to develop the Walk In Specialist Emergency Clinic, or WiSE for short (Khartoum Road), creating “…a space between a General Practice and a hospital” for emergency patients who do not require hospitalisation.

Macquarie Park’s WiSE Clinic is equipped just like an emergency room with a full radiology department, on-site laboratory, and a variety of specialist staff in fields such as cardiology, emergency dentistry and neurology.

In our latest “How I Made This” innovator case study, Dr Arora explains Macquarie Park was the ideal location for his first clinic and proof of concept:  

“We chose Macquarie Park because it is an innovative district- it had all the recipe ingredients we wanted”

Dr Arora cites Macquarie Park’s proximity to hospitals, reputable local General Practice clinics, and the space to scale and grow as key to his decision to establish the first WiSE clinic in the area.

Since opening in 2016, the 150-strong WiSE team have treated more than 70,000 patients - and begun expanding, with a second clinic recently opening on the Gold Coast.

“Australia has been really good for innovators and entrepreneurs.”

As an entrepreneur it’s a reward when your vision comes into reality.”